We are seeking 6 dedicated Recycling Support Officers to engage directly with residents, initially ensuring a smooth transition to the new waste collection system.
In this role, you will:
- Work on-site in communities, providing face-to-face support and guidance on recycling practices.
- Educate residents on correct waste disposal to minimise contamination and improve recycling rates.
- Monitor and report on waste collection issues, identifying areas for improvement.
- Support the rollout of government-driven waste management changes, ensuring compliance with new regulations.
- Act as the first point of contact for waste-related enquiries, helping to resolve concerns and reduce complaints.
Why This Role is Important
This role is essential to:
- Ensure residents understand and comply with the new collection system.
- Improve recycling participation and reduce contamination through direct engagement.
- Minimise public complaints and dissatisfaction by addressing concerns proactively.
- Support the Council’s statutory obligations, ensuring effective waste management practices are followed.
Essential Requirements
To be successful in this role, you will need:
- Good standard of education to GCSE and A level equivalent, particularly in english and mathematics
- Experience in community engagement, waste management, or customer service.
- Excellent communication and interpersonal skills to work effectively with residents.
- Ability to work outdoors in the community, visiting households and monitoring waste collection issues.
- Strong problem-solving skills to identify and address recycling challenges.
- A proactive and positive approach to behaviour change and public engagement.
Our Offer To You
We offer a competitive package that includes:
- Access to our award-winning employee benefits scheme.
- A strong focus on health and wellbeing.
- Flexi-time options to support a healthy work-life balance.
- A variety of learning and development opportunities to help you grow in your career.
Find out further information by visiting:-
Waste and Street Cleansing Team | We Are Sandwell
You can also pop in and meet us to find out more about this exciting role.
A drop-in session will be available if you are interested and want the opportunity to discuss the role in person on:
Thursday 20 March 3pm-6pm
Drop-in sessions will take place at Sandwell Council House, Oldbury. On arrival, please meet at the Link Reception (to the right of the fountains) where a member of the team will greet you.
For further details about the drop-in session, please contact:
Waste_Strategy@sandwell.gov.uk
For an informal discussion, please contact Heidi Marsh-Geyton on Heidi_marshgeyton@sandwell.gov.uk
The Postholder will be required to undertake an Enhanced DBS Check for this post.
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.
If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs
Click here to find out more about our One Team Framework: Values and Behaviours.
How to Apply:
To apply please download the application form from WM jobs - Recycling Support Officer job with Sandwell Metropolitan Borough Council | 226517 and return to: Hrresourcing_applications@sandwell.gov.uk by 31st March 2025.
*Please Note: Only application forms shared to Hrresourcing_applications@sandwell.gov.uk will be considered.
Closing date: 31 March 2025
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