About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.
About Street Scene
Street Scene is the one service that reaches every resident of the borough. We are committed to delivering a high quality, value for money service to all residents and businesses in the borough. We are responsible for Recycling & Waste and Garden Waste collections from domestic properties, Street Cleansing across the borough, our Grounds Maintenance service who maintain our many parks and green spaces, our Commercial Waste team provide services to many businesses in the borough, Passenger Transport where we provide a school transport service to children and vulnerable adults and our Fleet department who maintain all of the council’s vehicles, from large waste collection vehicles to small vans.
About the role
This role is a fixed term maternity cover for 12 months. The Head of Street Scene Service Support is responsible for supporting the delivery of front-line services, through the effective managements of data systems, administration, customer support, service change, staff and customer engagement, and demand management across Street Scene. Including:
- Recycling and Waste
- Street Cleansing
- Ground Maintenance
- Commercial Development
- Fleet Maintenance
- Passenger Transport
The role leads the development and delivery of improvement activities for the Street Scene service. The postholder works with a range of internal and external partners to achieve effective outcomes for residents of Barnet.
About you
We are looking for someone with the following qualities.
- You will ideally have experience of operating at a senior management level, ideally within a street scene or public realm environment. You should have experience of budget management including quarterly variance and projections and be effective at meeting customer needs in a cost-efficient manner. You should be able to provide leadership in a complex environment and inspire staff to deliver business as usual and the achievement of project goals. You should have a positive outlook and the ability to manage and lead staff through significant change and service transformation.
- You will support the development of a healthy organisational culture by working collaboratively across the Council to communicate vision and instill a sense of optimism, purpose and responsibility.
- You should be able to establish positive relationships with senior managers, staff, external partners and interest groups in a way that establishes confidence, credibility and trust. You should have the right strategic and technical competency to ensure that the organisation is effective in delivery its front-line services.
What we offer
- 30 days annual leave, plus public and bank holidays
- Flexible Government pension options, with contributions of over 26%
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
How to apply
Click here for more details and to apply. If you would like any further information about the role before applying, please contact Rebecca Eden, Head of Street Scene Service Support on rebecca.eden@barnet.gov.uk