Why would council staff want to adopt the Bin-Ovation App package?
Less Phone Calls to answer with real time communication with residents via Push Notifications:
A Push Notification can be sent to alert residents of changes to collections or delayed collections helping stop an avalanche of phone calls for staff to deal. This facility comes as standard with no additional charge for each notification.
Less Emails to reply to with absolute clarity on waste disposal via Which Bins search engine:
Council staff can direct residents to the search engine and individual bin icon which show detailed clarity of information for the householder with pictures, icons and text. This saves many phone calls and emails to staff.
Less complaints to handle about Recycling Centre details:
The App displays all Recycling Centres in the council area, their opening hours and provides GPS Location for driving to. These are easily updated when summer/ winter opening hours change
More tailored communication channels about new initiatives via the Priority Article feature
The recently added feature ‘ Priority Article’ allows a council to position an article on a new service or hot topic prominently and in a standalone position on the Home screen over and above the other articles in the News/Info section
More quality information to use via monthly reports that show you what items residents are searching for:
Council staff responsible for increasing residents’ satisfaction with the waste collection scheme can see at a glance which items are causing most confusion to residents and direct their marketing and promotion activities to the hot topics
More promotional tools for Council waste education officers
The Quiz and Bin Challenge game are fun and interactive ways of bringing a lighter and fun approach to RRR education. The questions are set to reflect your communication priorities and competitions are easily organised and administered by Bin-Ovation to drive up users’ interest
For a quick overview have a look at our explainer video on the Home Page of our website Welcome to Bin-Ovation - Bin-Ovation
Contact us today for organise a demo for your council enquiries@bin-ovation.com
