Garden waste collections might seem like a niche service, but the latest edition of The Little Green Book reveals how this area is becoming a hotspot for innovation and transformation across UK councils. Check out some key takeaways, and download the full report here.
1. Appetite for Change
Council-led garden waste services are facing big shifts—from growing resident expectations to tougher budget pressures. The report highlights that approximately 92%* of UK councils now collect garden waste, with 84%* of them charging. These subscription-based models aren’t just about generating income—they're also becoming more customer-centric, with digital sign-ups, reminders, and better communication.
2. Tech-Driven Efficiency
One of the standout insights from the report is the increasing role of technology. Councils are investing in more integrated systems—from CRMs to payment platforms—to reduce admin time and streamline services. Some are even adopting real-time bin tracking and route optimisation to improve reliability and cut emissions.
3. Resident Engagement is Key
Successful garden waste schemes depend heavily on how well councils communicate. Councils that use data to target messaging—reminding residents when subscriptions expire, or when collections change—are seeing stronger sign-up rates and fewer complaints. The report showcases councils using SMS alerts, email journeys, and even community ambassadors to promote their services.
4. Climate Goals and Circular Thinking
Behind the operational talk is a bigger story: garden waste services are playing a growing role in local climate strategies. By collecting more organic waste separately, councils reduce landfill tonnage and boost composting, supporting circular economy targets.
5. A Shared Space for Progress
Finally, The Little Green Book emphasises the power of collaboration. With many councils facing similar challenges—digitisation, climate goals, budget balancing—there’s a strong case for pooling insight. Shared services, peer-learning groups, and open data standards are highlighted as vital for scalable, sustainable progress.
Final Thoughts
Garden waste may not always grab the headlines, but this report shows it’s a space where councils are quietly driving big change. Whether you're managing services or advising local authorities, The Little Green Book is essential reading for anyone keen to modernise, decarbonise, and digitise one collection at a time.
The link to download your copy is here: https://permiserv.com/the-little-green-book/
Permiserv also run an annual event for garden waste professionals, this year the Little Green Book Takeaways will be reviewed. There are less than a handful of free tickets left – find out more and book yours here.
*Statistics are based on internal research of open source information, and internal client data at Permiserv as of 2025
