Mobile Solutions: Navigation vs. Service Verification?

Blog
Integrated Skills Ltd - LARAC Partner
21 Nov 2024

Mobile software for municipal waste collection supports two key functions: navigation and service verification. The choice depends on local authority needs, budgets, and service areas. Here’s an overview of available options and whether a choice is necessary.

The Simpler Recycling Effect

The Simpler Recycling legislation (October 2023) mandates weekly kerbside food waste collections and standardizes recycling rules. This brings challenges for local authorities, drivers, and crews, including:

  • Higher bin contamination rates
  • New routes and disposal sites
  • Unpredictable participation

Fleets without in-cab solutions will struggle to adapt.

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Integrated skills blog image of driver with in cab tech

How In-Cab Technology Helps

In-cab software equips crews to handle new challenges and improves communication with residents, providing real-time service updates.

  1. Service Verification: Crews can report issues during collections in real time, allowing staff to inform affected residents. This cost-effective solution captures data directly during rounds.
  2. Exception Reporting: Drivers alert support staff if a bin can’t be collected due to contamination or other issues. This information helps notify residents and equips contact centres to address inquiries.
  3. Navigation: As routes adapt to new requirements, in-cab guidance minimizes errors and directs drivers to new disposal sites, notifying drivers of assisted collections, narrow streets, and hard to access bins.  
  4. Enhanced Safety: Waste collection is high-risk, especially around schools and high pedestrian areas. In-cab systems incorporate safety warnings into route maps, reducing hazards for crews and vehicles.

Navigation vs. Service Verification

Many solutions specialize in one or at least lean heavily toward one. The choice depends on fleet needs:

  • Navigation Software: Reduces errors, fuel costs, and maximizes efficiency. Exception reporting is vital for correcting errors and keeping residents informed.
  • Service Verification: Provides accurate data and better service, crucial for services like garden and trade waste collections. Real-time updates on missed collections due to issues help retain business clients.

Our Solution: SmartSuite Waste Management Software

SmartSuite Mobile offers navigation, exception reporting, and service verification in a single, in-cab solution. It integrates with our broader SmartSuite platform, enabling local authorities to manage:

  • Waste, recycling, street cleansing, gully emptying, trade waste, and related services.

SmartSuite serves as a “single source of truth,” allowing teams to track activities in real time, make informed decisions, and view service history.

Conclusion

With SmartSuite Mobile, there’s no need to choose between navigation and service verification—you get both in a unified solution. Contact us to learn more or arrange a meeting.

Book a Demo

To book a demo https://www.integrated-skills.com/smartsuite-solution/

Get in touch with us 

By email ukinfo@integrated-skills.com

By phone 03300 888670

Visit www.integrated-skills.com

 

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